Support

Frequently Asked Questions

Answers to the questions we hear most, from warranty coverage to shipping to your FFL.

How do I buy a Watchtower Defense firearm?

Watchtower Defense does not sell firearms directly on this website. To buy a firearm, you will complete your purchase through Guns.com or another authorized FFL firearms dealer. Your order will then be shipped to your local licensed dealer for pickup. You can get started by visiting any product’s How to Buy page or by browsing our Firearms lineup.

Why does my firearm ship to a dealer instead of to me? What is an FFL?

Federal law requires that firearms be transferred through a licensed dealer, a Federal Firearms Licensee (FFL). Your firearm ships to the FFL you select, where you complete the required background check and pick it up in person. Find one on our dealer locator.

Do you have a showroom? Can I handle a firearm in person?

No, our Tomball, Texas location is a manufacturing facility and is not open to the public. To see and handle a firearm before you buy, use the dealer locator to find an authorized retailer near you.

Do you offer a law enforcement or military discount?

Yes. Verified law-enforcement and military personnel can contact our team through the Contact section below for discount details. Learn about the LEO-MIL Program.

What warranty comes with a Watchtower Defense firearm?

Every Watchtower Defense firearm is backed by a transferable limited lifetime warranty. Because it is transferable, the coverage stays with the firearm even if ownership changes.

Do you honor warranties on Watchtower Firearms products?

Watchtower Defense is pleased to honor the limited lifetime warranty originally issued on firearms manufactured under the Watchtower Firearms name. Please note that Watchtower Defense and Watchtower Firearms are separate and distinct companies, and Watchtower Defense's willingness to support these legacy products is offered as a courtesy to our customers.

Because certain parts, finishes, and components used in original Watchtower Firearms production are no longer available, and because those models have since been discontinued, Watchtower Defense cannot guarantee that every Watchtower Firearms product can be repaired or replaced in its original, as-manufactured condition. Where exact parts or finishes are unavailable, Watchtower Defense will make reasonable efforts to repair or replace the item using the closest current equivalent, and will work with the customer to identify the best available resolution, which may include a comparable replacement, updated components, or another remedy at Watchtower Defense's discretion.

How do I find an authorized Watchtower Defense dealer?

Use the dealer locator to search authorized dealers by store name or zip code on an interactive map covering hundreds of dealers nationwide.

Are Watchtower Defense firearms made in the USA?

Yes. Every Watchtower Defense firearm is American-made, engineered and hand-built in Tomball, Texas. Read the story behind the company on our About page.

Which firearms does Watchtower Defense make?

Watchtower Defense is excited to introduce a new series of precision double-stack 1911 handguns: the Vaelon and Vantage. These are the first firearms ever produced by Watchtower Defense.

In addition, the company is launching the Raider15, a modern ambidextrous AR-15 rifle platform designed with a focus on tactical utility and precision. Be sure to explore the full lineup.

Will magazine capacity and configuration be legal in my state?

The magazine capacity and firearm configurations must comply with the laws of your state. It is highly recommended to verify with your local dealer whether a Watchtower Defense firearm is legal in your jurisdiction before purchasing it.

Is this the same company as Watchtower Firearms?

Watchtower Defense is a new company under entirely new ownership that acquired the assets of Watchtower Firearms. While we carry forward the name, we are a fundamentally new organization with a clear vision for the future. Our customers remain at the center of everything we do. Your trust matters, and we’re committed to earning it every day. American gun owners build this brand and they will continue to do so.

Will my finish look exactly like the photos?

Due to the nature of PVD, DLC, and anodized coating processes, slight variations in color and finish are normal and expected. Factors such as the base material, minor differences in the coating process itself, and the presence of oils or other lubricants on the firearm can all affect final appearance. Additionally, because computer, phone, and TV screens render color differently, the color you see online may not exactly match the color of the item in person. These variations are considered normal characteristics of the finish and are not defects.

From The Feed

Introducing Marty, the Lead Gunsmith at Watchtower Defense, an Army combat veteran whose experience, craftsmanship, and commitment to excellence shape every firearm manufactured at our facility.⁠
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In this interview, Marty shares his journey, his perspective on gunsmithing, and what it takes to pursue a higher standard of quality in the firearms industry. From lessons learned through military service to the attention to detail required at the bench, Marty gives us a behind-the-scenes look at the mindset and craftsmanship that go into his work.

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New guns doesn't necessarily mean more innovation. ⁠
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Vaelon was built with a different question in mind:⁠
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What could we do differently?⁠
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The answer seemed simple: bring more control, to our systems, QC processes, every aspect of the design, and ultimately to the shooter.⁠
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The firearm depicted is a prototype model; The Vaelon is still in development but will be hitting dealers soon.⁠ Stay tuned.⁠
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Twenty-five years later, we remember the lives lost, the families forever changed, and the men and women who ran toward danger to protect others.⁠
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Remember them. Honor them. Never forget.

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“We love our dealers, authorized and unauthorized.”⁠
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#dealerlivesmatter

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