Warranty Terms of Service

Transferable limited lifetime warranty

All Manufactured Products & Accessories | Effective Date: April 28, 2026

Regulatory Notice: This warranty is issued in compliance with the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312), the Federal Trade Commission's implementing regulations at 16 CFR Parts 239, 700–703, and all applicable state consumer-protection laws. This warranty is expressly designated a limited warranty as that term is defined under 16 CFR § 700.6. Pre-sale copies of this warranty are available at all authorized Watchtower Defense dealers and at watchtowerdefense.com.

1. Scope of This Warranty

Watchtower Defense ("Watchtower Defense," "we," "us," or "our") issues this Limited Lifetime Warranty for all firearms, accessories, and manufactured products sold under the Watchtower Defense brand name (collectively, "Products").

This warranty applies to every Product in our current and future lineup, including, but not limited to, pistols, rifles, suppressors, optics mounts, and branded accessories.

This warranty is transferrable and follows the Product. The original retail purchaser, defined as the first individual who purchases a new, unused Product from an authorized Watchtower Defense dealer, is the first covered person.

Upon any lawful sale or private transfer of the Product, this warranty automatically transfers to the new owner (each, a “Subsequent Owner”), subject to the same terms, conditions, and exclusions applicable to the original purchaser.

To submit a warranty claim, a Subsequent Owner must:

• Provide a copy of the original proof of purchase from an authorized Watchtower Defense dealer; and
• Provide documentation establishing a clear chain of ownership from the original purchaser to the claimant (e.g., a bill of sale or transfer record).

Watchtower Defense reserves the right to request this documentation before authorizing warranty service.

2. Definition of "Lifetime"

As used in this warranty, “Lifetime” means the useful service life of the Product; the period during which the Product remains capable of safe, functional operation. Coverage extends to any lawful owner of the Product for as long as the Product remains in service, subject to the terms and exclusions of this warranty.

Coverage does not extend to a Product that has been declared unsafe, condemned by a government authority, rendered inoperable through excluded causes, or is otherwise beyond economic repair as determined solely by Watchtower Defense.

This definition is provided in accordance with 16 CFR § 700.6, which requires clear disclosure of the event that terminates a warranty described as covering a “lifetime.” For a transferable product-limited lifetime warranty, coverage ends when the Product itself reaches the end of its useful service life.

3. What Is Covered

Subject to the exclusions in Section 4, Watchtower Defense warrants that each Product was free from defects in materials and workmanship at the time it left the factory.

If a covered defect appears while the Product remains in useful service under any lawful owner, Watchtower Defense will, at its sole option:

• Repair the defective Product at no charge to the current lawful owner; or
• Replace the defective Product or defective component with a new or factory-reconditioned unit of the same model, or the closest available current model if the original model has been discontinued.

The above repair-or-replace remedy is the sole and exclusive remedy available under this warranty. No cash refunds, store credits, or other remedies will be provided under any circumstances.

4. What Is Not Covered: Complete List of Exclusions

This warranty does Not apply to, and Watchtower Defense has No obligation for, any loss, damage, malfunction, or condition arising from or related to any of the following:

Abuse, neglect, or improper handling: Dropping, throwing, using as a blunt instrument; exposure to extreme heat, cold, or corrosive environments; submersion in water, sand, or mud without proper care or maintenance.

Improper maintenance or cleaning: Failure to clean or lubricate properly; use of corrosive or incorrect solvents; ultrasonic cleaning of loaded firearms.

Unauthorized modifications or repairs: Installation of aftermarket parts; trigger jobs; refinishing; welding; drilling; engraving; or any alteration performed by anyone other than Watchtower Defense factory armorers.

Use of prohibited or non-specification ammunition: Reloads, handloads, remanufactured, steel-cased, surplus, +P or +P+ in non-rated chambers, tracer, incendiary, armor-piercing, or any ammunition not conforming to SAAMI or CIP specifications.

Normal wear and tear: Finish wear (Cerakote, DLC, PVD, anodizing, Parkerizing), scratches, dings, holster wear, throat erosion, spring fatigue, magazine wear, and small wear parts (pins, springs, detents).

Cosmetic damage not affecting function: Surface scratches, dents, chipped anodizing, marred Cerakote, or other blemishes that do not impair safe operation.

Over-pressure or squib-load damage: Barrel obstructions, ruptured cases, or damage resulting from excessive-pressure ammunition or bore obstructions.

Suppressor-related damage: Baffle strikes, end-cap strikes, failures attributable to use of an incorrect mount, or failure to use an appropriate adjustable gas system with a suppressor.

Products purchased used, "as-is," or from unauthorized sources: Purchases from gun shows, private parties, pawn shops, or online marketplaces not accompanied by original proof of purchase from a Watchtower Defense authorized dealer.

Consequential, incidental, or indirect damages: Bodily injury, death, property damage, lost wages, medical bills, emotional distress, loss of consortium, or any other indirect claim of any kind.

Claims lacking ownership documentation: Any warranty claim by a Subsequent Owner who cannot provide: (a) original proof of purchase from an authorized Watchtower Defense dealer, and (b) documentation establishing a clear chain of ownership (e.g., a bill of sale or transfer record) from the original purchaser to the current claimant.

The exclusions listed above are exhaustive and intended to be read broadly. Any ambiguity as to whether a particular condition is covered shall be resolved by reference to whether the condition resulted from a defect in Watchtower Defense materials or workmanship present at the time of manufacture.

5. Disclaimer of All Other Warranties

Except for the limited repair-or-replace warranty expressly stated in section 3, Watchtower Defense makes no other warranties of any kind, expressed or implied, including without limitation any implied warranty of merchantability or any implied warranty of fitness for A particular purpose.

No oral or written representation, description, illustration, or sample relating to A product shall create any warranty, and any such representation by A dealer, employee, sales representative, or other agent of Watchtower Defense is unauthorized and not binding.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Watchtower Defense shall not be liable for any consequential, incidental, special, indirect, punitive, or exemplary damages of any kind arising out of or related to any product or this warranty, including, without limitation, bodily injury, death, property damage, lost profits, lost wages, medical expenses, emotional distress, or loss of consortium, regardless of the theory of liability and even if Watchtower Defense has been advised of the possibility of such damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

7. How to Obtain Warranty Service

Watchtower Defense will only perform warranty service on Products returned with a valid Return Merchandise Authorization (RMA) number.

Products shipped without a prior RMA will be refused and returned to sender at the sender's expense.

To obtain warranty service, follow these steps in order:

1. Visit watchtowerdefense.com/support/warranty-information/ and complete the online RMA Request Form. Alternatively, you may call (832) 299 – 6100 to reach Watchtower Defense customer support.
2. Receive your RMA number via email. Warranty service will not begin until an RMA is issued.
3. Completely unload the Product. Confirm it is unloaded before packaging.
4. Remove any aftermarket accessories, including, but not limited to, weapon lights, designators, optics, slings, pressure switches or toggles. Watchtower Defense is not liable for lost or damaged aftermarket accessories.
5. Package the Product securely in a hard case or a sturdy cardboard box.
6. Write the RMA number clearly on the outside of the package.
7. Include inside the package: (a) a copy of the original proof of purchase from an authorized Watchtower Defense dealer and/or documentation establishing a clear chain of ownership (e.g., a bill of sale or transfer record) from the original purchaser to the current claimant; (b) a detailed written description of the problem; and (c) your current name, phone number, email address, and return shipping address.
8. Ship freight prepaid (you pay inbound shipping) via UPS or FedEx with Adult Signature Required service. We strongly recommend insured, trackable shipping. Watchtower Defense is not responsible for loss or damage during inbound shipping.

Upon approval of your warranty claim, Watchtower Defense will pay return shipping on the repaired or replaced Product. Estimated service time is four (4) to eight (8) weeks from the date of receipt.

For Products requiring non-warranty repair, Watchtower Defense will contact you with a written estimate before any work is performed. If payment for non-warranty work is declined, the Product will be returned unrepaired and the warranty is not affected solely by that declination.

8. Pre-Sale Availability of Warranty Terms

In accordance with 16 CFR Part 702, the complete text of this Limited Lifetime Warranty is made available to prospective purchasers prior to sale through the following channels:

• Online: watchtowerdefense.com/support/warranty-information/ (available at all times)
• In-store: Printed copies available for inspection at all authorized Watchtower Defense dealers upon request
• Included in product packaging: A summary card referencing the full warranty text

9. Governing Law & Dispute Resolution

This warranty shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law provisions, and, where applicable, by the Magnuson-Moss Warranty Act. Any dispute arising under or related to this warranty that cannot be resolved informally shall first be submitted to non-binding mediation administered by a mutually agreed-upon mediator in Houston, Texas. If mediation is unsuccessful, either party may pursue any remedy available under applicable law, including filing a complaint with the Federal Trade Commission at ftc.gov/complaint or the applicable state Attorney General's office.

10. Your Federal and State Rights

This warranty gives you specific legal rights. You may also have other rights that vary by state, including rights under state consumer-protection statutes that may supplement or modify the rights described in this warranty. Nothing in this warranty is intended to, or shall be construed to, limit any rights you have under the Magnuson-Moss Warranty Act or any applicable state law.

11. Important Safety Warnings

Watchtower Defense Products are designed and manufactured to be safe when used in accordance with applicable laws and with the product owner's manual. Misuse, unauthorized modifications, or use with non-specification ammunition may cause serious injury or death and will void this warranty.

Before operating any Watchtower Defense firearm:

• Always treat every firearm as if it is loaded.
• Never point a firearm at anything you are not willing to destroy.
• Keep your finger off the trigger until your sights are on target and you have made the decision to shoot.
• Be sure of your target and what lies beyond it.
• Read and follow all instructions in the product owner's manual before use.

12. Legacy Watchtower Firearms Products

Watchtower Defense is pleased to honor the limited lifetime warranty originally issued on firearms manufactured under the Watchtower Firearms name. Please note that Watchtower Defense and Watchtower Firearms are separate and distinct companies, and Watchtower Defense's willingness to support these legacy products is offered as a courtesy to our customers.

Because certain parts, finishes, and components used in original Watchtower Firearms production are no longer available, and because those models have since been discontinued, Watchtower Defense cannot guarantee that every Watchtower Firearms product can be repaired or replaced in its original, as-manufactured condition. Where exact parts or finishes are unavailable, Watchtower Defense will make reasonable efforts to repair or replace the item using the closest current equivalent, and will work with the customer to identify the best available resolution, which may include a comparable replacement, updated components, or another remedy at Watchtower Defense's discretion.

13. Contact Information

For warranty service requests, product questions, or general customer support, contact Watchtower Defense through any of the following channels:

Warranty Portal: watchtowerdefense.com/support/warranty-information/

Customer Service: [email protected] | (832) 299-6100

Mailing Address: Watchtower Defense, Warranty Service Department, 11701 Holderrieth Rd., Suite 1400, Tomball, TX 77375

Business Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Time, excluding federal holidays

This document is provided in compliance with the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312) and 16 CFR Parts 239, 700–703.